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Frequently Asked Questions
Who are Rightful Claims?
Why has Rightful Claims contacted me?
Following extensive research, Rightful Claims has contacted you in relation to a lost, forgotten or unclaimed asset. You may be the rightful owner and we are trying to reunite you with the asset, or we may be asking for your assistance in contacting a member of your family regarding their Rightful Claim.
What are unclaimed assets?
There are many types of unclaimed assets including shares, bank accounts, insurance policies and inheritances. These assets are currently in the care of a custodian who has lost track of the rightful owner. The rightful owner may have lost track of the asset or may even be unaware that they are entitled to the asset.
How did Rightful Claims find me?
We have a dedicated genealogical research team who have over 40 years experience in locating individuals in Australia and throughout the world. Our research team uses publicly available information and specialised databases to find our customers and commence the Rightful Claim process.
What services does Rightful Claims provide?
We are here to make the claim process as easy as possible for you. We manage all of the communications with the various state and government agencies, we prepare and manage all of the documentation required by custodians, and we keep you informed at every step of the claim process.
What will Rightful Claims need from me?
How long does it take to make a Rightful Claim?
Each case is different. In general it will take approximately six to eight weeks to successfully claim a lost asset once we have received your claim documents. Complex matters such as deceased estates, trusts or superannuation entitlements may take longer. Your case manager will be able to provide you with a time estimate following evaluation of your individual claim and will keep you informed throughout the claim process.
I manage my finances carefully and I’ve never lost anything. How could an asset be missing?
We hear this from a number of our customers. There are many reasons an asset can become lost, forgotten or unclaimed such as death, divorce, change of address or ill health. In many cases, some of our customers did not even know the asset existed.
How can you check if Rightful Claims is a registered business?
Who else does Rightful Claims work with?
We have an excellent reputation with government agencies, registrars, brokers, legal firms and financial advisors. We have associations with international researchers and lawyers, enabling us to specialise in the recovery of lost and unclaimed assets throughout the world. We are happy to speak with your financial or legal advisor at any time.
Hear from people we have reunited with their assets.
Very helpful trustworthy company, excellent communication even being in Australia and I’m in England all actioned promptly and professionally. Thank you so much to all involved. Would definitely recommend you.
Thank you very much I have every faith and trust in both Linda & Don, their service was 2nd to none so thanks once again and all the best in the future and stay safe.
What can I say, a huge thank you to Rightful Claims for your professional, courteous and timely support locating lost funds... I was a little skeptical at first, but your team have been nothing but exceptional throughout the whole process.